How to Handle Questions or Concerns

Parents/Guardians often wonder where to turn with a question or a concern regarding their child or other school issues. Starting "too high up the ladder" often requires information backtracking and can leave valuable allies out of the loop.

When you are not happy with a particular answer or solution, here are some handy guidelines to use:

  1. If it is a classroom problem, start with your child's teacher. They are in the best position to address classroom-related issues. If the problem is outside the teacher's area of expertise or control, the teacher will refer you to the right person.

  2. If you have not been able to resolve your problem with the teacher, go next to the school principal or supervisor who usually will be able to resolve your problem or refer you to the right person.

  3. If your issue or inquiry is not being resolved at the building level, you might be referred to a member of the Abington School District administration. You may also consult our list of administrative departments to determine whom would be the most appropriate person to contact, depending on the nature of your inquiry.

  4. If you still cannot resolve your problem through the above channels, contact the Office of the Superintendent*:
    Abington School District
    970 Highland Avenue
    Abington, PA 19001
    215-881-2500
    Email the Superintendent

*If your question involves taxes, check first with the Abington Township Tax Collector at 267-536-1024. If your problem concerning school taxes cannot be resolved there, contact the Abington School District Business Office at 215-881-2541. If you still need help, contact the Office of the Superintendent. 

For a list of Administration and School contact numbers, please click here.